Refund & Cancellation Policy
Effective date: 17 August 2026
This policy explains how refunds and cancellations work for paid features
on this site (Premium access, and any individually purchased tab such as
Gun Milan, My Kundalis, Housewarming Muhurat, or the Numerology suite).
Digital delivery. Every paid feature on this site is delivered instantly
and electronically the moment your payment is confirmed - there is no
physical product and nothing is shipped. Once a chart, report or reading
has been generated and made available to you, the service has been fully
delivered.
No refunds after delivery. Because access unlocks and reports generate
immediately on successful payment, we do not offer refunds once a paid
feature has been unlocked or a report has been generated and delivered to
you. Please review the free previews and sample content available on the
site before purchasing.
When a refund IS available. If a payment was deducted from your account
but the corresponding feature was never actually unlocked or the report
was never generated, because of a genuine technical failure on our end,
contact us with your payment reference and we will investigate and, where
confirmed, either grant you the access you paid for or refund the payment.
How to request one. Use the details on our Contact page, quoting your
registered email, the date of payment, and the payment gateway
(Razorpay/PayU/Cashfree/PhonePe) reference/transaction ID shown in your
payment confirmation.
Processing time. Where a refund is approved, it is issued back to your
original payment method; banks and payment gateways typically take
5-7 business days to reflect it, which is outside our control once
initiated.
Questions about this page? See our Contact page.